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Shipping & Returns

Shipping Policy

  • Estimated delivery time 3-7 business days.

  • All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm IST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm IST are processed the next business day. All packages are delivered Monday through Friday.

  • Stock items ship out within 24-48 hours, unless otherwise noted.

  • Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.

  • Items which are made to order ship out in 5-7 business days.

  • Custom items can take between 5-15 business days to ship.

Return Policy

Thank you for shopping at Gunatvam Enterprise Pvt. Ltd.

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy is maintained by the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

 
Interpretation and Definitions:
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Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

 
Definitions

For the purposes of this Return and Refund Policy:

  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Gunatvam Enterprise Pvt. Ltd.

  • Service refers to the Website.

  • Website refers to Gunatvam Enterprise Pvt. Ltd., accessible from gunatvam.net

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

 
Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 
Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 
Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Gunatvam Enterprise Pvt. Ltd. D-304, Gaurav Tower, Prabhat Chowk, Ghatlodiya, Ahmedabad - 380061

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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